Terms & Conditions

By booking a workout with us at Inmotion Studio Pilates, you are agreeing to the following Terms & Conditions:

  • By accessing any Membership, goods, or services provided by Inmotion Studio Pilates, you acknowledge and agree to abide by these Terms and Conditions. Please read and understand these Terms and Conditions before proceeding. Additionally:

    1.1. You have received a copy of these Terms and Conditions, read and comprehend them, and consent to comply with their provisions.

    1.2. No terms and conditions from any of your documents will supersede or modify these Terms and Conditions in any way.

    1.3. Inmotion Studio Pilates reserves the right to amend these Terms and Conditions by providing written notice. Your continued use of Inmotion Studio Pilates' goods and/or services or maintenance of your Membership will constitute acceptance of any such amendments.

  • 2.1. Class Pack Members may book and attend the specified number of Classes within the designated period based on the Class Pack category:

    40 Classes: $960 (valid for 12 months after payment)

    20 Classes: $520 (valid for 6 months after payment)

    10 Classes: $280 (valid for 3 months after payment)

    5 Classes: $150 (valid for 3 months after payment)

    1 Class: $35 (valid for 14 days after payment)

    Promotion Offer – 21-Day Transformation Pass

    Limited 1 use for new clients only. This promotion is valid for 21 days after the first booking. Be sure to read our guidelines before your first class.

    Membership Agreement (Following Promotion offer): This membership will automatically continue beyond the initial 21 day period with weekly payments of $50 for 2 Classes beginning on day 22 after your intro offer ends. Our agreements are no contract so cancellation beyond this initial period will just require 14 days notice. If you wish for this agreement to discontinue beyond the end of the first 21 day period, let us know during this period and we can cease payments beyond this initial period.

    2.2. Fees for Class Packs must be paid in full upfront.

    2.3. Gift cards for Class Packs are available for purchase.

    2.4. The Fees for Class Packs are non-refundable, unless otherwise specified in clause 4.5.

    2.5. Classes purchased within a Class Pack are valid for the specified period mentioned in clause 4.1. Any unused Classes after this period will expire and cannot be redeemed for credit.

    2.6. Your Class Pack Membership will expire once you have used all the Classes in the relevant Class Pack or at the end of the validity period specified in clause 4.1, whichever comes first.

    2.7. Packs are non-refundable and are not transferable but can be extended if you are injured, in which case we will request a medical certificate. Extensions due to medical reasons must be requested before the expiry date.

  • 3.1. A membership is an AUTOPAY contract allowing you to book and attend the specified number of Classes per week based on the Periodic Subscription type.

    3.2. Memberships have no lock-in period. 14-day notice is required to cancel membership as per these Terms and Conditions.

    3.3. Fees for the autopay Membership will be paid by the Member weekly via the Direct Debit Agreement, utilising the credit or debit card on file.

    3.4. Prior to purchasing a Membership, you must read, sign, and agree to the Direct Debit Agreement.

    3.5. Unless you cancel your Periodic Membership in accordance with these Terms and Conditions before the start of the subsequent week, your Membership will be automatically renewed.

    3.6. Memberships are non-refundable.

    3.7. Classes included in an autopay Membership are valid for the respective week. Unused Classes at the end of the week will expire and cannot be redeemed for credit.

    3.8. It is your responsibility to ensure sufficient funds are available for ongoing Membership payments to avoid additional fees from third-party service providers.

  • 4.1. To book a Class, please use the Inmotion Studio Pilates Website.

    4.2. Class bookings are subject to availability, which is determined at the discretion of Inmotion Studio Pilates.

    4.3. To reserve a spot in a Class, you must either be a Member with prepaid Fees or make payment at the time of booking to become a Member.

    4.4. Payment of Fees must be made according to the payment terms specified in clause 3 for the purchase of Periodic Subscriptions or clause 4 for the purchase of Class Packs.

    4.5. Please note that Class availability is on a first-come, first-served basis. To avoid disappointment, Classes can be booked up to 4 weeks in advance.

    4.6. If you are unable to attend a booked Class, please ensure that you cancel in a timely manner to allow others the opportunity to book that spot.

    4.7. In the event of a Class cancellation due to unforeseen circumstances, you will be promptly notified via text, phone, or email (as applicable), provided that you have provided us with your contact details.

  • 5.1. If the class you desire is already at maximum capacity, make sure to register for the waitlist. In the event that a spot becomes vacant, you will receive an email or text notification confirming your enrollment in the class. If you fail to respond, we will assume that you plan to attend.


    5.2. Please note that the 9-hour cancellation policy also applies to waitlisted positions. Therefore, if you are unable to attend the class, kindly remove yourself from the waitlist.

  • 6.1. You are required to adhere to the Code of Conduct at all times while present at a Inmotion Studio Pilates Location.

    6.2. You acknowledge and consent that Inmotion Studio Pilates conducts continuous Closed Circuit Television (CCTV) monitoring for security purposes. Additionally, Inmotion Studio Pilates may occasionally capture photographs, audio, or videos for promotional and marketing purposes. You agree to the recording of your image, video, or audio at a Inmotion Studio Pilates Location for such purposes.

    6.3. Before the start of each Class, you must inform and disclose to Inmotion Studio Pilates Staff any injuries, illnesses, or any medical conditions that may affect your ability to participate in the Class activities or use Inmotion Studio Pilates's equipment or facilities.

    6.4. Any injuries or accidents that occur during a Class must be immediately reported to Inmotion Studio Pilates Staff.

    6.5. If you have not booked into a Class, it is advisable to call and confirm whether the Classes are taking place, especially during early morning and late evening hours, to avoid any disappointment.

    6.6. To ensure the safety of Inmotion Studio Pilates Trainers, other Members, and yourself, the warm-up at the beginning of each Class is a crucial part of the session. Please note that if you are more than 10 minutes late for a Class or are unable to complete the warm-up, the Inmotion Studio Pilates Trainer may exercise their discretion and deny your participation in the Class. In such cases, your credit for that Class will not be redeemed.

    6.7. Inmotion Studio Pilates, including Inmotion Studio Pilates Trainers, reserve the right to restrict Members to specific Class types or limit certain activities or the use of particular equipment or facilities based on health and safety considerations. Furthermore, Inmotion Studio Pilates, including Inmotion Studio Pilates Trainers, reserve the right to deny your participation in a Class if we believe that you are not medically fit or capable of performing the Class activities or using Inmotion Studio Pilates's equipment or facilities.

    6.8. Classes booked by a Member are non-transferable to another individual or Member under any circumstances. They cannot be used by anyone other than the Member who made the booking. If someone other than the registered Member arrives to attend the Class, they will be refused entry or asked to purchase their own Membership.

    6.9. In the event of theft or any inappropriate or unlawful behaviour witnessed or experienced by you, it must be promptly reported to Inmotion Studio Pilates Staff.

    6.10. It is your responsibility to take care of your personal belongings (e.g. keys, wallets) while you are at a Inmotion Studio Pilates Location. Valuables should not be brought into the premises. If you choose to bring personal belongings to Inmotion Studio Pilates, please ensure they are kept on your person at all times or secured in the available lockers (subject to availability).

    6.11. For safety reasons, bags are not allowed on the floors of any Inmotion Studio Pilates Location.

    6.12. Any found lost property should be immediately handed over to the reception at the respective Inmotion Studio Pilates Location. Lost property items will be held for a reasonable period before being donated to charity.

    6.13. Access to a Inmotion Studio Pilates Location is only granted to Members during Class hours, provided they have made a booking.

    6.14. Inmotion Studio Pilates reserves the right to remove you from a Class or the Inmotion Studio Pilates Location if, in our opinion, you violate any of the aforementioned requirements or fail to comply with these Terms and Conditions.

  • By using our services, you agree to adhere to the following code of conduct:

    7.1. Use all equipment with care and follow the instructions provided by Inmotion Studio Pilates Staff.

    7.2. Respect and comply with the directions given by Inmotion Studio Pilates Staff at all times.

    7.3. Read and follow all signs and instructions displayed throughout the Inmotion Studio Pilates Location.

    7.4. Act in a safe, hygienic, appropriate, and lawful manner at all times.

    7.5. Refrain from causing any loss or damage to the property of Inmotion Studio Pilates or any other person.

    7.6. Avoid disrupting or harming other Members or Classes in any way.

    7.7. Be respectful and courteous to all individuals within a Inmotion Studio Pilates Location.

    7.8. Provide accurate and truthful information to Inmotion Studio Pilates and refrain from misleading or providing false information.

    7.9. Obtain express permission from Inmotion Studio Pilates before using camera and audio recording devices at any Inmotion Studio Pilates Location.

    7.10. Promptly provide confirmation of your booking upon request by a trainer/owner.

    7.11. Refrain from consuming alcohol or smoking cigarettes/vapes at any Inmotion Studio Pilates Location.

  • 8.1. Minors between the ages of 14 and 18 years may be eligible to become a Member with the written consent and signature of their parent or legal guardian.

    8.2. Minors must comply with all safety requirements of Inmotion Studio Pilates as directed by Inmotion Studio Pilates Staff.

    8.3. Inmotion Studio Pilates reserves the right to cancel the Membership of a minor for inappropriate behaviour, equipment misuse, or failure to comply with directions from Inmotion Studio Pilates.

  • 9.1. As a condition of your Membership, you agree to pay your Fees via Credit card on file and complete and sign a card Debit Agreement when purchasing your membership.

    9.2. Your credit card will be debited for the Fees due under these Terms and Conditions.

    9.3. If you fail to comply with the Direct Debit Agreement, Inmotion Studio Pilates will attempt to contact you for payment resolution. Additional fees of $20 will be charged for failed payments.

    9.4. Failure to pay the Fees by the due date may result in refusal of entry to Inmotion Studio Pilates and cancellation of Membership.

  • 10.1. To cancel a booked Class, you must do so through your profile on the Inmotion Studio website, or booking system as soon as possible.

    10.2. For Members with unlimited Memberships or unlimited Class Packs, cancelling a Class less than 6 hours before its start will result in three courtesy strikes before a $10.00 cancellation fee is charged for each subsequent late cancellation.

    10.3. For Members with limited Memberships or limited Class Packs, cancelling a Class less than 6 hours before its start will result in the loss of the Class credit.

    10.4. Absence from a Class without cancellation will be subject to the same rules mentioned in clauses 10.2 and 10.3 based on the Member's Membership type or Class Pack.

    10.5. Contact the Inmotion Studio Pilates team to discuss refund or credit options for unforeseen circumstances, at the discretion of the Inmotion Studio Pilates team.

  • 11.1 You may cancel your Membership Subscription by providing a 14 day written notice to Inmotion Studio Pilates. If your membership is Paused, it must be resumed to start the 14 day process.

    11.2 Inmotion Studio Pilates reserves the right to terminate your Membership under the following circumstances:

    (c) Failure to comply with any of the Terms and Conditions.

    (d) Non-resolution of arrears in your Direct Debit Account after receiving reasonable notice.

    (e) Engaging in unsafe behaviour or conduct that jeopardises the health, safety, or well-being of other Members or Inmotion Studio Pilates Staff.

    (f) Temporary or permanent closure of a Inmotion Studio Pilates Location without a suitable replacement for the Membership Subscription transfer.

  • 12.1 Inmotion Studio Pilates may suspend your Membership immediately if you fail to comply with the Terms and Conditions. We will provide written notification regarding the recommencement of your Membership.

    12.2 Clients on a weekly membership can suspend their membership by providing written notice to Inmotion Studio Pilates at least 7 working days prior to the intended recommencement date.

    12.3 The validity period of Class Packs cannot be extended.

  • 13.1 By participating in Classes and using the equipment and facilities at Inmotion Studio Pilates, you warrant and represent that you are medically fit to undertake physically demanding exercises conducted during Classes.

    13.2 You acknowledge and agree that your attendance at Classes and use of Inmotion Studio Pilates' equipment and facilities are undertaken at your sole risk and responsibility. You are fully aware that the Classes are physically demanding and could pose a risk to your health if you are not medically fit.

    13.3 Inmotion Studio Pilates accepts no responsibility for any loss or damage to your personal property. You acknowledge and agree that you bring any personal property onto Inmotion Studio Pilates Locations at your own risk and responsibility.

    13.4 To the extent permitted by law, you unconditionally and irrevocably release Inmotion Studio Pilates from any liability and claims arising from personal injury, illness, death, or loss or damage to personal property, both present and future.

    13.5 To the extent permitted by law, all implied warranties, guarantees, and terms in connection with these Terms and Conditions are excluded. Inmotion Studio Pilates' liability, where it cannot be excluded by law, is limited to:

    (a) Repair or resupply of equivalent goods, or refund of any amount paid by the Member to Inmotion Studio Pilates in relation to those goods.

    (b) Re-performing the relevant services, or refund of any amount paid by the Member to Inmotion Studio Pilates in relation to those services.

    13.6 To the extent permitted by law, Inmotion Studio Pilates excludes any liability to a Member (whether under contract, tort, statute, equity, or indemnity) for any indirect, special, or consequential loss or damage, including loss of opportunity, loss of profit or revenue, loss under any third-party arrangements, or other losses not reasonably considered to arise naturally from the relevant breach, event, fact, matter, or circumstance.

    13.7 To the extent permitted by law, Inmotion Studio Pilates' aggregate maximum liability to the Member arising from these Terms and Conditions (whether under contract, tort, statute, equity, or indemnity) is limited to the Fees paid by the Member in the previous 6 months.

  • 14.1. These Terms and Conditions represent the complete agreement between the Member and Inmotion Studio Pilates concerning the subject matter and replace any prior written or oral agreements.

    14.2 If any provision of these Terms and Conditions is prohibited, invalid, or unenforceable, it will be ineffective to the extent of the prohibition, invalidity, or unenforceability without invalidating the remaining provisions unless it significantly alters the nature or material terms of these Terms and Conditions.

    14.3 Any notices or communications between parties under these Terms and Conditions must be in writing and can be delivered in person, by email, or by post to the recipient's specified address or any new address communicated by the recipient.

    14.4 Any confidential or sensitive information disclosed by Inmotion Studio Pilates must only be used for the purposes explicitly specified. You are obligated to keep such confidential information confidential unless it becomes public knowledge (not due to a breach of these Terms and Conditions) or disclosure is required by law or a regulatory body.

    14.5 Inmotion Studio Pilates' obligations under these Terms and Conditions will be suspended during events of Force Majeure, which are circumstances beyond its reasonable control, such as pandemics, natural disasters, government actions, or supplier/subcontractor failures.

    14.6 Members are not permitted to assign any rights under these Terms and Conditions without prior written consent from Inmotion Studio Pilates.

    14.7 Nothing in this agreement is intended to create an employment, agency, partnership, fiduciary, or joint venture relationship between Inmotion Studio Pilates and any Member.

These terms and conditions are subject to change.